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Privacy policy

Data protection declaration

We at ULT AG welcome you to our website. We appreciate your interest. We know that the protection of your individual and personal data is of highest importance for both you and us.  The following gives a simple overview of what happens to your personal information when you visit our website.

Personal data is collected and processed in accordance with the provisions of General Data Protection Regulation (GDPR) and the respective country-specific data protection regulations. By means of this data protection declaration our company would like to inform the public about the type, extent and purpose concerning the personal data collected, used and processed. Further we want to inform you about your rights. 

Protecting your right to privacy is not only our legal obligation, but also an expression of our respect for each individual.

Through our websites, ULT AG will not collect any personally-identifiable information about you (e.g., your name, address, telephone number or e-mail address, unless you voluntarily choose to provide it to us (e.g., by registration, survey). If you do not want your personal information collected, please do not submit it to us.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website. They are collected as long as you wish to take the service. Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

We do not (and do not intend to) sell, rent or otherwise market your personal information to third parties. For further processing and responding to your inquiries, it maight be possible that we forward your data to third parties, particularly distribution and sales/service partners (Art. Art. 13 DSGVO). You may rescind your authorization for the use of your personal data in writing at any time via email, fax, or mail.

Nevertheless, internet based data transmissions generally have security holes, so that an absolute protection can not be guaranteed. For this reason, it is open to any person concerned to submit personally identifiable information on alternative routes, for example by phone, contact us.

Responsible for the data processing is:

ULT AG (Aktiengesellschaft deutschen Rechts)
Am Göpelteich 1
02708 Löbau/Germany

Phone: +49 3585 4128 0
Fax: +49 3585 4128 11
Email: ult [at] ult . de

Contact details of the Privacy Commisioner:

Dresdner Institut für Datenschutz
01097 Dresden/Germany

Phone: +49 351 810 31 50
Email: datenschutz [at] ult . de

What data do we collect and what do we use it for?

1) Cookies

The websites make use of so-called cookies. Cookies on your computer no harm and do not contain viruses. Cookies are used to make our service more user-friendly, effective and safer. Cookies are small text files which are stored on your computer and stored by your browser. Most of the cookies we use are so-called "session cookies".

They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to your browser recognize the next visit. You can set your browser so that you are informed about the use of cookies and cookies only allow in individual cases, the acceptance of cookies for certain functions or exclude general and automatic deletion of cookies when you close activate the browser. When disabling cookies, the functionality of this site may be limited.

2) Data collection/server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Host name of the accessing computer

  • Time of the server request

  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

3) Customer account / registration function

If you create a customer account with us via our online shop, we store inventory data such as name, address, e-mail address, address, company, possibly bank details according to the information you provided when registering and ordering, as well as your usage data (user name, password). We use this data exclusively for pre-contractual services, for the fulfillment of the contract or for the purpose of customer care (e.g. to provide you with an overview of your previous orders with us or to be able to offer you the so-called notepad function). At the same time, we save the IP address and the date of your registration along with the time. This data is not passed on to third parties.

If the opening of the customer account serves pre-contractual measures or the fulfillment of a contract, the legal basis for this processing is Article 6 (1) (b) GDPR.

The data collected in this respect will be deleted as soon as the processing is no longer necessary. In doing so, however, we have to observe tax and commercial law retention periods.

4) Newsletter subscription

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

4 a) Newsletter tracking

Our newsletters contain so called tracking pixels. A tracking pixel is a miniature graphic, which is embedded to e-mails, that are sent in HTML format, to allow us to log and analyse newsletters. This is the basis for statistical evaluations of the success or failure of our e-mail marketing campaigns. On the basis of the a tracking pixel we can reproduce if, when and on which platform, for example PC, mobile phone or tablet, an e-mail has been opened by the data subject. Furthermore we are able to see which links have been clicked in the e-mail by the recipient.The personal data that is collected through the usage of tracking pixels is processed by us to optimize the sending of newsletters and improve the contents of the newsletters according to the recipients' interests. This personal data will not be transferred to third-parties, except processors of the newsletter sendings. Data subjects are entitled to revoke the consent for the usage of tracking pixels in the newsletters, which has been given in the double opt-in registration for newsletters, at any time. After revoking your consent we will automatically delete all data of that kind. An unsubscription from the newsletter is considered a revocation of consent.The consent to the newsletter tracking is given on a voluntary basis and can be revoked by the data subject through editing the newsletter recipient profile at any time. You can find a link to edit your profile in every newsletter.

5) Contact opportunities on our website

Should you send us questions via the contact form, service and product inquiry forms we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

There is a contact form on our website which can be used to contact us electronically. Alternatively, you can contact us using the contact details provided in the imprint. If you want to use this, we will collect and process the data you have entered.

The data is processed and stored on the basis of a legitimate interest (Art. 6 Para. 1 f DS-GVO) or in the case of requests for offers according to Art. 6 Para. 1 b DS-GVO for processing your request. It may be passed on to the following third parties, i.e. authorized sales partners and dealers of ULT AG. The data will be deleted after your request has been implemented (i.e. after final clarification) or due to an objection by you, insofar as there are no legal retention periods to prevent deletion.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

6) Routine deletion and locking of personal data

We store and process your personal data only for the term that is needed to reach the purpose of the data storage and processing or terms that are required by European or other legislative or regulative authorities for the processing and storage of data by the controller or the purposes of storage and processing.

Once the purpose of the data storage and processing lapses or the storage period required by European or other legislative or regulative authorities expires, the personal data will routinely and in accordance with the legal regulations be locked for processing or deleted.

7) User rights

According to Article 15 GDPR you have the right to demand a confirmation whether we process your personal data. Should we process your personal data you have the right to be informed about this personal data and further information, which are explained in Article 15 GDPR.

According to Article 16 GDPR you have the right to demand immediate rectification of incorrect personal data relating to you. Furthermore, taking into consideration the purposes of the processing you have the right to request the completion of incomplete personal data, also by means of a complementary declaration.

You have the right to demand that we delete all of your stored personal data immediately. We are obligated to delete personal data immediately, provided the conditions of Article 17 GDPR are met. For further information about the details of these conditions we refer to Article 17 GDPR.

According to Article 18 GDPR you have the right to demand the restriction of processing of your personal data under certain circumstances.

Please send your inquiry, if necessary, to our privacy commissioner per email to datenschutz [at] ult.de.

8) Contents and services of third party providers

The offer on our website may also include contents and services provided by other providers supplementing our offer. Examples for such offers are maps from Google-Maps, YouTube-Videos or third party graphic displays. Calling up the third party services requires the transmission of your IP address. This enables these providers to seize and store your IP address. We make every effort to only offer third party providers who will use the IP address solely to deliver the contents. However, we have no influence on which third party provider may possibly store the IP address.

This storage could serve e.g. statistical purposes. If we obtain knowledge of such storage processes by third party providers we will immediately inform our users of this fact. In this respect please observe the special data protection declaration with reference to individual third party providers and service providers which we use on our website.

9) Links to other websites

Our online contents include links to websites of third-party providers (so-called “external links”). Please observe that we do not have any influence on the contents of linked pages or on compliance with privacy policy provisions of the operators of other websites.

10) Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

11) Legal basis of data processing

DTo the extent that permission of the affected individual is obtained for the processing of personal data, Article 6 (1) lit. a of the EU General Data Protection Regulation (GDPR) serves as the legal basis.

In the processing of personal data to fulfil a contract whose contractual party is the individual affected, Article 6 (1) lit. b GDPR serves as the legal basis. This also applies to processing required to implement pre-contractual measures.

If processing is required to safeguard the justified interest of the MPG or a third party and the interests, basic rights and basic freedoms of the affected individual do not outweigh the first-mentioned interest, Article 6 (1) lit. f GDPR serves as the basis for such processing.